AS Designs Refund Policy
Thank you for shopping at AS Designs!
We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds
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Your item must be unused and in the same condition that you received it.
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The item must be in the original packaging.
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To complete your return, we require a receipt or proof of purchase.
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If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
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There is a 15% restocking fee on all returns. If the item is damaged, the fee may increase.
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If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@activesafetydesigns.com, we will review the issue with you and if we deem it defective, we will provide a return label to ship it back for exchange.
Late or missing refunds
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If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
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If you have done all of this and you still have not received your refund yet, please contact us at info@activesafetydesigns.com.
Shipping
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
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Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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We cannot guarantee that we will receive your returned item due to transit/shipping issues, but rest assured if it is delivered here we will process it.